Pella Corporation has earned the prestigious J.D. Power and Associates award for “Highest in Customer Satisfaction among Window and Patio Door Manufacturers” for the third year in a row.
In the independently conducted study by J.D. Power and Associates, consumers were asked to evaluate window brands on product and service attributes. Survey topics included operational performance and features, appearance and design features, ordering and delivery, warranty and replacement, price competitiveness, installation service, overall experience, problem occurrence, and loyalty.
Earlier this year, Pella also earned the U.S. Department of Energy’s ENERGY STAR Partner of the Year award for windows for the third consecutive year, recognized as an ENERGY STAR Sustained Excellence winner for the company’s leadership in manufacturing energy-efficient windows and educating consumers about them.