DPHA Expands Education Program With Manual

Bethesda, MD — The Decorative Plumbing & Hardware Association has published the fifteenth manual in its ongoing Education Program, the Bethesda, MD-based trade association announced.

The manual, “Bath Furniture,” instructs showroom staff how to specify vanities and bath furniture for master baths, powder rooms, children’s baths and other bathrooms. The manual describes the characteristics of common types of wood and tops used to make bath furniture, as well as factors that differentiate high-end products from commodity alternatives.

“Beautiful furniture pieces no longer are the exclusive province of the living room, dining room or bedroom,” the DPHA said. “Bathroom furniture has become mainstream (and) the trend toward outfitting bathrooms with beautiful furniture reflects the changing dynamic and size of baths, especially the master bath.

“The master bath no longer serves simply a utilitarian purpose. Rather, it’s become a room that is a refuge from the frenetic pace of life,” the DPHA added. “The bath is a haven where families can make unique design statements and create spa-like experiences in their homes. With this transformation, the standard white vanity has given way to expertly crafted furniture pieces that create an ambience of stress-free luxury.”

According to the DPHA, its new manual explains that specifying furniture for bathrooms “can be a source of high-margin and high-dollar sales.” The manual includes model questions for sales professionals to ask that build customer relationships, offer guidance to avoid missing opportunities, and explain the benefits of specifying bath furniture through a showroom versus relying on carpenters and cabinet makers.

The DPHA Education Program encompasses manuals aimed at educating showroom sales staff, manufacturer reps, manufacturer customer service reps and others new to the decorative plumbing and hardware industry. Each manual serves as a basic training guide that introduces baseline product information to enable showroom staff and others to become familiar with terminology, basic operations and common problems.

Other modules in the DPHA Education Program include: Accessories, Lav Faucets, Waterclosets and Bidets, Tubs, Steam Systems, Shower Systems, Sinks, Cabinet and Architectural Hardware, Supplies and Waste Assemblies, Finishes, Hinges, Locks and Lock Sets, Care and Maintenance and Protecting the Door.

For more info, contact: DPHA, 7900 Wisconsin Ave., Suite 305, Bethesda, MD 20814; tel: 888-411-8477.