Paul Sullivan, a third-generation remodeling contractor, was recently named October Remodelor of the Month by the Remodelors Council of the NAHB.
Sullivan, who launched his company in 1988, has been active member of the remodeling industry locally and nationally throughout most of this period. He has served as chairman of his local remodelers council and has been a member on numerous national committees, including serving as a member of the board of trustees.
Over the years, the company has also racked up a number of industry honors including a perennial listing in Qualified Remodeler’s Top 500 and recognition in as a “Big 50” company by Remodeling magazine. The company was also profiled in a popular book, The Lead Carpenter System, by Wendy Jordan.
A member of a Remodelor 20 Club (The Big Dogs), Sullivan was also recognized by the Council for business excellence. Traditionally a design build firm doing major remodeling projects, The Sullivan Company recently acquired a local handyman firm to create a steady stream of new and potential customers over the long haul.
“Many full-service remodeling companies have experimented with a handyman division with mixed results,” Sullivan says, “It is one thing to build a beautiful addition or install a new kitchen, but today’s clients want more than that. The Sullivan Company has worked hard in 2006 to fully incorporate the handyman service in order to establish a larger company that can build, renovate and completely maintain the homes of our discerning clients.”
To manage the lengthy integration process, Sullivan hired an operations manager in July to evaluate the effectiveness and efficiency of company processes, procedures, forms, manuals in order to develop an integrated set of best practices to help standardize and improve the integrated systems will prudently guide the growth of the company for future years.
Adds Sullivan: “This innovative position within the company has allowed me to delegate the responsibilities as owner to focus ‘working on the company’ instead of ‘working in the company.’”