The class of 2005 Leading Residential Design/Build Firms is diverse in many ways. They are based in all areas of the country, from the Northeast, Midwest, South, Southwest, Mid-Atlantic states and even Canada. They employ anywhere from a handful to a bus load of employees. They build homes in different architectural styles, and sell them in different price ranges.
But these firms are similar in many ways, too. They are most similar in their devotion to the design/build process. They use design/build because it makes the construction process easier for their clients, ensures solid communication between everyone involved in a project, brings jobs in on time and within budget, increases profits and gives builders more control over scheduling and costs.
Successfully controlling schedules and costs is a best practice that makes these firms successful leaders, but that’s not the only thing. For instance, in the Bryan, Texas area, the number of home builders is exploding, and 2D Homes hired an extra designer to bring fresh design ideas to the mix, but also for the ability to handle more work, and do it more quickly.
Being in a market that necessitates hiring more staff is a position most builders would like to be in, and many are. In situations like this, it could be easy to take on too much work, but not at Franklin & Associates in Akron, Ohio. The culture of controlled growth at this Midwestern design/build firm keeps the business safely moving forward.
“Rule No. 1 is not to overextend yourself,” says Tim Franklin, president. “You’ll make a better product as a result, which improves the referral rate.” Maintaining this culture sometimes means turning down or postponing new business, but that’s just fine with Franklin. The design/builder doesn’t lose new business when forced to postpone it to finish current jobs. “(N)ew clients know they’ll get the same treatment some day.”
Successful project management is crucial to any design/builder, and none more than Calvis Wyant Luxury Homes. Tony Calvis and Gary Wyant believe their project managers are the best at what they do, and are critical parts of the company’s success. Being extremely organized and making sure selections are complete before construction begins appeals to many of Calvis Wyant’s clients, Wyant says.
Calvis Wyant isn’t the only firm committed to completing selections before construction begins. On The Level Inc. in Chaska, Minn., sets expectation levels high and customers meet them. The design/builder expects clients to complete the selection process before breaking ground, and that’s what happens. But it’s not easy making this a reality.
“We anticipated that it would be difficult to sell because homeowners would have to put down more money up front. But we sold it by telling them there’d be fewer surprises during construction,” says Chris Thompson, president. This improves efficiency and profitability.
Another leading design/build firm committed to improving is McNeil Co. Builders in Omaha, Neb. It is standard practice for the company’s architects to make numerous educational trips, sometimes four a year. It is through its architects’ continuing education that McNeil can bring innovative, accurate and stunning architecture to its clients. Good architecture takes common sense, and it’s not something a person simply knows, says Patrick McNeil, owner/president. “You get a sense of good architecture from studying it,” he says.
In addition to sharing a common devotion to the design/build process and implementing best practices to improve themselves, the members of this year’s class of leading design/build firms also face many of the same challenges. Common to all of them, regardless of size or location, is the challenge of finding and acquiring suitable land to build on, as well as finding and retaining talented people to work for them.
Not surprisingly, they all have their ways of facing these challenges. And they all have a way of succeeding. Find out how and why in the following links.
Built on Design
Building Beyond Price
Building Trust, Buying Land
A Strong Sub-structure
A Partnership Approach
Innovation Through Education
Setting Great Expectations
Harvesting Homegrown Talent
The Art of Image Warfare