To Upsell Jobs, Sell to the Heart

Never. Get lost. Again. I could barely fathom it.

In no time at all, I'd signed on the dotted line, even though I "couldn't" afford it.

Why? Because, as smart salespeople know, when people buy with their hearts, price goes right out the window.

And that's the real trick to upselling figuring out what makes your clients want. Is it luxury, convenience, the thrill of having something specifically customized to their needs?

Are they passionate about organization in the kitchen, or being pampered in the bathroom?

You don't have to hard sell them to upsell your projects. All you have to do is talk to them about their day-to-day lives, how they live in their home, what drives them crazy and what makes them happy. Key into their emotions and find out what drives their happiness. When you learn this, you'll know what upgrades will excite them and you won't have to be "pushy" at all!