Public Relations Viewed as a Key Tool to Driving Sales Efforts
Hinsdale, IL Public relations can be a key marketing tool when it comes to creating a favorable image of your company, your product and your services.
In fact, by sending clear, consistent messages to the public and press, kitchen/bath design firms can generate "astonishing results" including skyrocketing awareness of your company, a public perception of your company as a credible information source and increased sales.
That's the view of Walt Denny, president of Walt Denny Inc., a
Hinsdale, IL-based advertising/
public relations firm that focuses on home products clients.
Denny cites the case of Sears, Roebuck & Co., which set out in the 1990s to transform consumers' perception of the company from out-of-step with the times to contemporary, relevant and upbeat. A carefully crafted public relations strategy focusing on the "Softer Side of Sears" rejuvenated a once-stodgy image into a fresh, new consumer brand that re-energized customer relationships and boosted sales, Denny points out.
"Like Sears, most companies will find that investing the time and effort into developing a sound, strategic PR program will inevitably result in rich, tangible business rewards," Denny says. "A strong PR program can provide the visibility and credibility you need to put you on the radar screen of the right people, while instilling a sense of confidence and goodwill in their minds about your company, products and services."
According to Denny, an effective PR program should include some basic components. Among them:
- Strategic communications objectives and planning.
- Trade and consumer media relations.
- Print and online media production and placement.
- Ongoing market research initiatives.
Denny strongly advises that business owners outsource their public relations workload to a reputable PR agency, instead of trying to tackle all of this work themselves.
"Agencies typically have talented art directors, copywriters, multi-media designers, photographers and other professionals who can create the high-impact PR components you need," Denny says. "And, they already have strong ties with producers in targeted areas of interest, which can mean more frequent and more strategic publicity opportunities for your company. For PR agencies, following up with editors, managing suppliers and planning events are all in a day's work."