Recent NKBA Survey Details Use Of Computers, Software

Recent NKBA Survey Details Use Of Computers, Software

Hackettstown, NJ Kitchen and bath design firms will spend an average of $6,700 for computer hardware and an average of nearly $4,500 for computer software over the next two years alone, according to the results of a recently conducted member survey done by the National Kitchen & Bath Association.

The NKBA survey, whose results were released last month, was drawn from information received from some 850 association members. The poll was conducted on behalf of NKBA's Ad Hoc Technology Committee, as part of the Hackettstown, NJ-based association's new strategic planning process.

According to the NKBA, surveyed kitchen and bath professionals said they will spend a cumulative $5.7 million on hardware and more than $3.8 million for software over the next two years. Results of the poll also revealed that an estimated $14.8 million was spent by surveyed NKBA members on computer hardware over the past two years, while $5.2 million was spent on software over that same time period, it was stated.

The survey disclosed, in addition, that close to half of the respondents have individual computer terminals set up for their employees, and that the average survey respondent spends approximately four hours a week working from a computer, either at work or at home.

Well over 50% of the respondents also have Internet access on at least one computer in their establishment, as well as a Web address and an e-mail account, according to the NKBA.

"In an age where e-commerce is continuing to thrive, the kitchen and bath industry can no longer argue that it's a passing phase," said Carol Lamkins, CKD, CBD, chairman of NKBA's Ad Hoc Technology Committee. "Instead, savvy kitchen and bath professionals are becoming computer literate and incorporating technology as a basic business tool."