NAHB Remodeler of the Month

Jeremy Martin, CGB, GMB, CGP

Risher Martin Fine Homes, Austin, Texas

RisherMartin.com

Founded 2010 | Number of Employees:4

 

Q: How did you start in the remodeling business?

A: Chris Risher and I formed RisherMartin Fine Homes in January 2010. We saw a need for an organized, professional, full-service firm that could guide families through the often frustrating task of renovating their homes.

Q: What did you do before becoming a remodeler?

A: We came up in the volume, speculative and custom-home building businesses. Before RisherMartin, we both held corporate jobs at large Fortune 500 companies. I was in the technology sector, and Chris worked for one of the nation’s largest home builders.

Q: As you were growing up, what did you want to be?

A: A business owner; my heroes were always entrepreneurs. I wanted the chance to create something from nothing and be part of something bigger than myself, to pull together the best employees available and ultimately deliver value to my clients.

Q: What have you done to grow your business in this economy?

A: We have been highly focused on a core client base in key neighborhoods. We are not trying to be all things to all people. We have invested heavily in our website and driving traffic to it. We have also worked hard at building relationships with architects in our community and reaching out to potential clients in the neighborhoods we are already working in. Our key is making sure our branding is consistent in every single thing we do.

Q: What motivates you?

A: Seeing our employees excel. Our job as business owners is to build the systems and processes, hire great people, find the right clients and then watch our team deliver. Sometimes getting out of the way is the best thing you can do.

Q: What does being part of NAHB mean?

A: Education, but not just in a formal classroom setting. Although we place a huge emphasis on continuing education and certifications, we have gained decades of experience in just a few short years by interacting with our peers at our local chapter. We don’t have any magic potion at RisherMartin; we simply want to take the best practices from industry leaders and apply them to our business. These practices have taken a lifetime for someone else to figure out (often the hard way), and they have gladly shared them with us. We are still going to make mistakes, but learning from others will save us a lot of pain. Likewise, it is important for us to share what we have learned with others so that we can also help elevate our entire industry.

Q: What is your favorite item in your office?

A: Probably what’s not in our office: filing cabinets! We have transitioned our business 100 percent to the cloud and are almost entirely paperless. It makes our whole team efficient, organized and real-time all the time. This also resonates with the tech-savvy clients in our marketplace.

Industry Involvement

  • Current chairman, Austin Area Remodelers Council
  • Board member for the Home Builders Association of Greater Austin
  • 2011 Remodeler of the Year, Texas Association of Builders
  • 2012 Custom Builder of the Year, Home Builders Association of Greater Austin

Community Involvement

RisherMartin Fine Homes was part of a team that auctioned off a kitchen renovation to benefit the Boys and Girls Club of Austin. “The buyers turned out to be fantastic clients; the kitchen turned out beautifully; and we raised a lot of money for local at-risk kids,” Martin says.

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