Q: How and why did you choose a remodeling career?
A: I chose remodeling because I was interested in working on homes. I started working with a contractor who did nice work, but the owner of the company used my paycheck for other things, so I figured I could be broke and try remodeling on my own. In the meantime, I also was in the Electrician’s Union in Akron, Ohio. After a while, I was spinning my wheels with the Electrician’s Union so had to make a hard decision if I should stay in the union and get my journeyman’s card or take a leap of faith and leave the union to grow my company. Although it was stressful to do so with a newborn and a new mortgage payment, I chose to take that leap of faith.
Q: What did you want to be while growing up?
A: I never knew what I wanted to do when I grew up. The only thing I knew was that I wanted to decide my own fate. I was never interested in college and knew I wanted to work with my hands.
Q: How has the remodeling profession changed since you’ve become involved?
A: The remodeling profession has changed a lot since I’ve been involved, from the products used to the installation of materials. Remodeling has been really good to us, especially in the downturn of the economy. This year is going to be our best in 14 years.
Q: What does being part of NAHB mean to you? A: Being part of NAHB is great because you know you have people working and fighting for our best interest and that they have a ton of resources for us to use.
Q: What have you done to grow your business during this economy?
A: We have largely relied on word of mouth for our work, but we have advertised a little bit. We also have partaken in our HBA’s Home and Flower Show for the past five years, which has been a great source for new jobs and leads.
I control my schedule by subbing out very little of our work; I work on every job and use my own employees to do the work according to my specifications and inspection. I answer my phone and meet with customers seven days a week at times that are convenient for them. My jobs are cleaned every day, and we always treat each home as if it is our own.
Q: What projects have been memorable? A: It’s hard to pick just one project that sticks out in my mind. There are so many that were so good, and a lot of it has to do with the customers themselves. A lot of our customers turn into really good friends and are almost like an extension of our family.
Q: What motivates you each day?
A: My motivation is my family and always wanting more in life.
- 2012, 2011, 2010 Home Builders Association of Portage and Summit Counties director
- Founding member of Professional Remodelers Council, founded in 2008
- Chairman, Active Building Codes Committee
Goff participated in two HBA service projects in the past year. One was a complete renovation of two cabins at the local Rotarians Camp for special-needs children. The second was the annual Rebuilding Together project, where he helped rehab a home and install a new kitchen for a 92-year-old woman. He also actively participates in the HBA’s annual Home and Flower Show and donates his time to teach Tae Kwon Do, in which he has earned a black belt.