Joseph Dellanno is the founder of My Design/Build Project, a Web communication application for design and build teams, and president of My Design/Build Coach, providing design/build business training. He is also president of Design Solutions, a national design firm. Send email to
Technology encourages team collaboration, real-time communication and success
Exposing how change orders can derail a project
Elicit a calm response from your client by remaining calm yourself
Using low-ball prices to nickle-and-dime clients is like the movie the Tin Men and compromises business practices
Before you do anything else, determine why you design or build custom homes. Only then will your homeowner clients begin to believe in your core values
Online meeting tools increase office efficiency, and can impress homeowners, too. Software allows one person to share their desktop with almost limitless numbers of people anywhere in the world.
Choosing the right building material or product will ensure success. When poor-quality products are chosen, homeowners are not satisfied with the results.
Social media and networking websites such as Facebook, LinkedIn and Twitter can help your marketing efforts, as well as your online communication.
Good customer service, consistent communication and a personal touch with clients should be part of your plan for success.
Questionable business practices and bad judgment such as lowering prices to win a job by a few bad apples are dragging down the rest of the home builders and designers.
Little white lies prospects tell are part of their agenda.
Get your company story straight so you can sell it properly to homeowners
Focusing on personal growth and self improvement could improve your business’ bottom line.
Scrutinize green building messages for ulterior motives from the messenger.
Joe Dellanno discusses why new home sales will only happen 2009 with sales reps have professional selling skills