Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.
The Americans with Disabilities Act, which passed two decades ago, does not apply to private residences, but it has encouraged us to focus on improving access in homes, as well, making universal design almost a given.
If anyone out there believes you make a meaningful sale without establishing rapport with the client, I have a bridge to sell you. Rapport comes not from one or two things you might have said but rather from a presence or confidence you have.
QR: What makes you NAHB Remodeler of the Month?
Joel: I think it’s our clear communication, customer service and caring for the project and client.
Lucy: When we ask clients to do evaluations of us through a third-party service, they respond that...