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  • Discussing the budget and creating a timeline for the project are critical in setting expectations. This project by Bath, Kitchen and Tile Center features a heavy glass shower with bench seat, half wall with fixed 90-degree return glass panel and granite countertops.
    Managing Clients’ Expectations
     

    Taking control of the process from the initial meeting will ensure happy...

    Article • November 11th, 2011

  • Go Ahead, Ask
     

    ustomer satisfaction, any remodeler will tell you, is the key to his...

    Article • April 22nd, 2011

  • Myths in Remodeling: Referrals are the Best Leads
     

    I am no fortune teller but my guess is you have said, “Oh yeah...

    Article • June 13th, 2006

  • A Crystal Ball to Market Your Business?
     

    Consider this, through all of the years, all of the crazy schemes, the most...

    Article • July 1st, 2005

  • Managing Customer Expectations
     

    Like many contractors who are looking to build their business, you hope...

    Article • June 1st, 2005

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